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  cnnsneaker@hotmail.com
  cnnsneaker@hotmail.com

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  Homepage →Faq

1>How to order?

step 1: Add to cart all the items you are interested in.

step 2: Fill in your shipping addresses,and submit the order.

step 3: We give quotation according to your actual order.

step 4: You Make Payment by western union, money gram and bank transfer

step 5: We arrange shipment and send out tracking No

 

2>Is there Minimum Order required ?


Answer:We accept retail and wholesale,dropship orders, customers not limited to order fixed quantity,you can even order one item, however different quantity get different discounts,if you would get a lower price,we recommend you try to make an order sum reach 150usd,you will get free shipping

3>How do you delivery my orders ?


Answer:We use EMS,DHL,TNT ect delivery your order.they are door to door express shipping serive

4>How long can i get the products i order for?

Answer:We ship within 6 hours after receivd your payment,then send you traking #,unless otherwise noted. Most orders take 5-7 days for delivery. On rare accessions we may have an unexpected delay on an order. If this ever is expected with your order you will be immediately informed by E-mail

5>What is your payment method ?

Answer:Our payment method is Western Union,MoneyGram,Credit card,Paypal. 

6>Are the shoes original packing ?

Answer:All packaged in its original box. Merchandises are carefully surrounded in protective material and packaged in a our inventory wrap. Be aware that shoe boxes sometimes become damaged due to poor handling by shipping carriers

7>Is there any extra cost happened to me when i receiving goods ?

Answer:There are no any extra cost happened to you,we have paid insurance and shipping cost in our side

8>I received my tracking number, however it says no records on the carrier website ?

Answer:We can have the tracking# once shipment release,and then send tracking# to you for tracking purpose,if you cannot see records on the site right away,please try to see records later,because sometimes the carrier input the shipping information not so quick,however,we can gurantee that the shipment been on the way if you have received tracking#.

9>If there is a problem with the order I have received, what should I do ?

Answer:If there is any problem with your order, please contact us immediately. Inform us of the problem with your order and we will give you instructions on our return processing.Customers have an option of either requesting a refund or exchange for their merchandises,This request must be forward to us within 24 hours after the date of receipt.The return address will be provided to you by a customer supporter after receiving request.Please NOTED: the used items will not accept refund or return.

10>Can i get any discount if i buy big quantity

Answer:Of course,The more you buy,the lower the price,

if have any question,please dont hesitate to contact with us,thank you!

Email:cnnsneaker@hotmail.com

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